Positive and negative terminal

All returns are subject to restocking fees of 15% – 25% of the purchase price and return shipping fees. Florida Audio may assess the restocking fees and return shipping fees against the customer’s account or deduct the fees from the refund amount on all returns, subject to the Return Policy and any product-specific policy. Florida Audio reserves the right to adjust the value of any item returned for refund to reflect its current market price, in which case the restocking fee will be applied after this adjustment. In the event a product is returned that is not defective or an incorrect product or where the product does match what was shown on the Site, the product will either be returned to the customer or the return shipping cost initially covered by Florida Audio will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

 

*Our 14-day return window does not reset for swapped/ modified items. Restocking Fees and Shipping Fees may apply*

Your order should arrive in no more than 7-10 business days, Unless the product is built to order or classified as a "pre-order". If you choose an expedited method of shipping such as Fed-Ex or UPS next day air or 2nd day air, we will make every effort to process and ship your order the same day if submitted by 1:00 PM EST, otherwise it will ship the next business day. Orders outside of the Continental US and Canada, custom orders may take longer.

 

Ground shipping in the continental US and Canada: 2 - 5 business days after shipping.

 

Shipping to AK / HI -- 2-5 business days after shipping depending on shipping method.

 

Expedited shipping methods:

 

USPS Priortity Mail Express.

 

Fed-Ex or UPS next day air.

 

USPS Priority Mail, Fed-Ex ground or UPS ground.